Operations

ONDA Data Offer update

Following our previous communications regarding the ONDA service evolution, we would like to inform our users that our Data Offer is being gradually updated.
Further to these changes, the ONDA Catalogue will include the following datasets:

Sentinel-1 SLC
Sentinel-2 L2A
Sentinel-3 L2 SRAL (SR_2_)
Sentinel-3 L2 SYNERGY (VG1, V10)
Sentinel-5p L2

For more information about customised commercial solutions or if you require assistance with these changes, please do not hesitate to Contact Us.

ONDA 2.0: updates on services and data offer

Further to our previous communications regarding the ONDA service evolution (as detailed in Update on ONDA data offer and Announcing the first steps towards ONDA 2.0), we would like to inform our users about the following changes that will take effect from 16 October 2023:

Discontinuation of the Sentinel Planned Acquisition View tool: starting from the aforementioned date, the Sentinel Planned Acquisition View tool for the visualisation of tracks and planned acquisitions for Sentinel-1 will no longer be available.
Modification of [...]

Update on Sentinel-2 Level 2A products availability

With reference to our recent Update on ONDA data offer, we wish to notify our users that, as from September 2023, Sentinel-2A and Sentinel-2B Level 2A products belonging to old processing baselines (< 05.00) will gradually be no longer accessible through the ONDA Catalogue.

For further information, please Contact Us.

Announcing the first steps towards ONDA 2.0

We wish to inform our users that ONDA will be soon implementing a few initial measures paving the way for the evolution of ONDA to ONDA 2.0.
In line with our commitment to play a key role in supporting the new space economy, and as part of the already announced service evolution, the forthcoming changes will represent a new way ahead in our platform's capabilities.   
As part of the transition to ONDA 2.0, we will be discontinuing the Advanced API and View services, effective from the end of July.

While [...]

Update on ONDA data offer

We wish to inform our users that, starting from July 2023, the ONDA Data Access service will undergo a progressive evolution. 
In particular, the ONDA data offer will be gradually modified as follows: 

As from July 2023, online data availability will be gradually reduced from 180 to 30 days. All data with creation date older than 30 days will be stored on the ONDA Cloud Archive.

As from July 2023, Sentinel-1A and Sentinel-1B RAW historic data will no longer be available.

Sentinel-1A RAW fresh data publication will be provided with a rolling period of 3 days.

As from [...]

Cloud Archive back to nominal performances

The incident leading to an unexpected slowdown in products restoration from the ONDA Cloud Archive, has been fixed on 27 November 2020 and the service has been restored to its nominal performances. We apologise for any inconvenience this might have caused to your activities.

Dismissal of legacy User Portal

Further to the launch of the new ONDA User Portal last 24 September, as already communicated the legacy User Portal is being dismissed today, 24 November 2020.
As from now, users will therefore only be able to access our new User Portal:

if you have already created an account, please Login to the new User Portal using the same credentials as the legacy User Portal
if you are a new user, please Register

Please Contact Us if you should need further support.

Launch of our New User Portal

As part of our continuous effort to provide our users with the best possible service, ONDA is pleased to announce the launch of our New User Portal.
The new platform will improve the service we offer to our customers by increasing usability and ease of access to information.
Access to the ONDA User Portal is available on all pages of the ONDA Web Portal through the LOGIN link.
Users need to register on the ONDA User portal in order to:

Download products from [...]

Access to Advanced API exclusively in Legacy mode

We wish to inform our users that as from Thursday 15 June 2020, access to products through the Advanced API (ENS - Elastic Node Server) will only be available in the “Legacy mode”, that is accessing data in their original product format – the possibility to access to products in the custom ENS format will therefore be disabled.
ENS extends traditional File or Object Storages by exposing not only standard Directories and Files but breaking them down further in a logical [...]