In the past few days we have been experiencing an unexpected technical issue impacting the functionality of the ONDA Catalogue, which might cause disruptions in product downloads.
Our team is currently working on the issue to restore the service as soon as possible.
We apologise for any inconvenience this may cause to your activities.
Following the incident on the retrieval of Sentinels products, please be informed that we fully recovered the delay in the publication of those products on ONDA Catalogue, and thus the service has been restored to its nominal performances.
We apologise for any inconvenience this might have caused to your activities.
In the past few days we have been experiencing an unexpected slowdown associated with the retrieval of new Sentinels products. As a consequence, there is a delay in their publication on the ONDA Catalogue. We are currently working on the issue and will promptly publish relevant updates as soon as possible.
The incident causing a slowdown on the ONDA Catalogue has been solved. The service has restored its nominal operations since 14 February 2022 at 12.00 CET, and the delay in the publication of new products has also been fully recovered.
We apologise for any inconvenience this might have caused to your activities.
Since 10 February 2022 at 12.00 CET we have been experiencing an unexpected slowdown in ONDA Catalogue. As a consequence, service performances degradation and publication delay might occasionally occur.
We are currently working on the issue and apologise for any inconvenience this may cause to your activities.
Following the incident in the retrieval of Sentinels products, users are informed that we fully recovered the delay in the publication of those products on ONDA Catalogue since 22 October 2021, and thus the service has been restored to its nominal performances. We apologise for any inconvenience this might have caused to your activities.
The incident leading to an unexpected slowdown in the retrieval of new Sentinels products has been fixed. We are currently recovering the accumulated delay, which will take some more time to be completed. We apologise for any inconvenience this might have caused to your activities.
We are experiencing an unexpected slowdown associated with the retrieval of new Sentinels products. As a consequence, there is an increasing delay in their publication on ONDA Catalogue. We are currently working on the issue and will promptly publish relevant updates as soon as possible.
Due to a network issue during a OVHcloud maintenance, the ONDA Services have not been reachable on 13 October 2021 from 9:20 am to 10:22 am CEST.
All services are back to nominal operation. We apologise for any inconvenience this may have caused to the users.
Since 26 November 2020 at 12.00 CEST we have been experiencing an unexpected slowdown associated with products restoration from the ONDA Cloud Archive.
As a consequence, users might experience a delay of several hours when ordering products that are stored on the ONDA Cloud Archive.
We are currently working on the issue and apologise for any inconvenience this may cause to your activities.
