Operational News

Access to Advanced API exclusively in Legacy mode

We wish to inform our users that as from Thursday 15 June 2020, access to products through the Advanced API (ENS - Elastic Node Server) will only be available in the “Legacy mode”, that is accessing data in their original product format – the possibility to access to products in the custom ENS format will therefore be disabled.
ENS extends traditional File or Object Storages by exposing not only standard Directories and Files but breaking them down further in a logical [...]

OpenStack API Update postponed

With reference to our recent operational news on the planned OpenStack API Update, we wish to inform our users that, due to the current exceptional circumstances and in order to ensure that every user is in the best situation to handle the change, it has been decided to postpone the end of life of the Keystone version 2.0 API.
What do users have to do?
There is no impact on those users already using Keystone version 3.0 API.
For those users currently using [...]

OpenStack API Update

In order to offer the very latest features of our Public Cloud solution, we will need to update the ONDA OpenStack API used to order a key component: Keystone.
Keystone is the authentication and authorisation API that manages the ONDA Public Cloud infrastructure.
Please note that this only applies to users having direct access to the ONDA OpenStack API for the management of Virtual Resources and storage solutions.
When will the update take place?
On 24 March 2020 (postponed), we will disable version [...]

Planned update on ONDA Cloud Archive

In our constant effort to increase the volume of ONDA datasets stored on our infrastructure, we regularly review user access to data products.
As a result of our analysis, we wish to inform you that, in addition to the datasets currently stored on the ONDA Cloud Archive (Sentinel-1 / -2 / -3 products older than 3 months, except for Sentinel-1 SLC data), starting from 20 February 2020 we will be moving a subset of the Sentinel-1 SLC products into the Cloud [...]

Unscheduled downtime

The ONDA services experienced an unscheduled downtime on 28 January 2020 from 10:15 to 11:45 CET.
During this period, users connected to the ONDA web portal, the Catalogue or the Advanced API (ENS) might have experienced issues.
All services have now resumed and are back to nominal operation.
We apologise for the inconvenience that this may have caused to your activities.

Improved access to ONDA Help resources

All the ONDA Help resources – including our User Guides as well as our step-by-step Tutorials – have now been integrated in our web portal as online documents.
This means that not only can our users now benefit from an easier navigation through the various documents, but they are also able to search for specific terms and jump immediately to the relevant guide sections.

Go to User Guides

Update on the ONDA Cloud Archive

Further to our recent news regarding the move of some ONDA public datasets to the ONDA Cloud Archive, please be informed that the move is currently ongoing.
The affected datasets are:

Sentinel-1 (except for SLC)
Sentinel-2
Sentinel-3

The archiving period for each dataset is published and updated on the relevant Data pages.
For any further clarification, please Contact Us.
Read more:

ONDA Cloud Archive
Catalogue – Tutorial
Catalogue Open Data Protocol (OData API) – User Guide

ONDA Cloud Archive

We wish to inform our users that a subset of the oldest ONDA public datasets currently available on the ONDA Object Storage will gradually be moved on the ONDA Archive service based on OVH Cloud Archive technology.
What is the Cloud Archive?
The Cloud Archive is a secure and reliable storage solution offered by OVH, supporting the archiving of large amount of data that remain easily accessible by the users.
What changes for users?
The impact on ONDA users will be limited: products [...]

New Remote Desktop interface

An easy-to-use Remote Desktop graphical interface is now available for users of the ONDA Virtual Servers.
The customised template also includes a variety of pre-installed open-source software tools, e.g. SNAP, QGIS, R, etc. You can find the full list on our Tools page.
In order to use our new template:

Choose a Virtual Server with a minimum storage of 200 GB (view our Virtual Servers available solutions)
Select Remote Desktop from the list of our Customised ONDA templates
Follow the “Remote Desktop template - [...]