FAQs


ONDA is a platform enabling users to access and host geospatial data and to build their applications in the Cloud.

  • You can get free access to geospatial data and information from different sources (Earth Observation satellites or Copernicus Services Projects) through our Data Access Services:
    • Browse data on our Discovery catalogue
    • Download data in the native format – this service is available to registered users
  • You can apply for our fee-based Cloud Resources Services:
  • You can benefit from a variety of Managed Services to use the ONDA platform for your own hosted processing and applications development
  • ONDA offers full availability of all Copernicus Sentinel data
  • ONDA provides customisable solutions upon request
  • In addition, ONDA provides IT resources and infrastructures to third parties, allowing users to build their own office and at the same time integrate data and information from other environments in the service provision.
    Third party developers can configure their own environment with the possibility to freely integrate data in the services and the possibility to reuse any available open-source tool and operate and manage the services autonomously, including the management of access to services results.

While access to the ONDA Catalogue browsing (Discovery service) is immediately available to anyone with a click, for all the other Services registration to the ONDA User Portal is required.

To register, click the “LOGIN” button on the ONDA Web Portal, then Register, enter your Email, First Name, Last Name, choose a password, agree to the ONDA Terms & Conditions and Privacy Policy, then click on the Register button.
You will receive a confirmation email containing a link to Login.

For any support, please Contact Us or go to the User Guides section.

Access the ONDA Catalogue to explore all available data and information.

You can browse the catalogue through a simple web interface that allows searching the data using simple criteria such as data type, area of interest and time or through an API via OData Protocol. You are also able to visualise metadata and quick-looks of selected data.

For more information, read about our Discovery and Download services.

Data are made available by the different Copernicus core Ground Segment and Services (e.g. ESA, EUMETSAT, Services). Once published, we are committed to retrieve these data without other delays than transfer time.

For more information, please read the Data Access User Guide.

Public authorities, commercial entities or other organisations can use the ONDA platform to offer their own data and information and/or develop and deploy applications as a front office services. A third party user can:

  • obtain a personal working environment on the Cloud
  • acquire storage and processing power
  • use the back-office data and tools
  • add their own data and information
  • develop and deploy tools and application
  • provide applications
  • build user communities
  • use advanced programming environments

Third Party Users will have the possibility to upload their own web content in the form of logos, text, pictures and web links on the Showcase section to advertise their own services developed on the ONDA platform.

Please Contact Us to request your ONDA User Portal account deletion.

Our Service Desk will send you a confirmation email when the account deletion is completed.

Discovery is the ONDA service that allows users to search, view and explore all available data and information on the ONDA Catalogue without the need to Register.

Click Discovery from the Services section to access the ONDA Catalogue.

You can easily select a list of the products of your interest with the support of the geographic query tool directly on the world map.

You can also use the Advanced search directly from the home page of the Catalogue and use the available filters to perform your search

A number of dedicated Software Tools are available with the ONDA Custom Templates, a set of pre-configured virtual environments available free-of-charge for all users of the ONDA Cloud Resources.

Please Contact Us to request the Custom Template of your choice before creating your Virtual Machine.

More details on the available tools are published in the Tools page of the Services section of the ONDA Web Portal.

ONDA offers 5 types of Virtual Servers instances: General Purpose, Computing Intensive, Memory Intensive, GPU and Sandbox

  • General Purpose instances have memory to CPU ratios suitable for most general purpose applications and come with fixed performance.
  • Computing Intensive instances have proportionally more CPU resources than memory and are well suited for scale out compute-intensive applications and High Performance Computing (HPC) workloads.
  • Memory Intensive instances offer larger memory sizes for memory-intensive applications, including database and memory caching applications.
  • GPU are our most powerful public Cloud instances, up to 1,000 times faster than the Computing Intensive ones for parallel processing
  • Sandbox are small instances at a low cost with shared resources, perfect for test and development environments

 

For detailed information please visit our Virtual Servers page in the Services section.

All Virtual Servers models – except for the Sandbox ones – are available both on Linux and Windows Operating Systems.

The costs are displayed below. They are available on the ONDA User Portal for registered users.

Please note that prices may vary according to market.

Solution

Model

RAM

Processor

Storage

Bandwidth

Price from

General
Purpose

b2-120

120GB

32vCPUs

400 GB SSD

10.000Mbps

358,00 € ex. VAT/month

General
Purpose

b2-15

15GB

4vCPUs

100 GB SSD

250Mbps

46,20 € ex. VAT/month

General
Purpose

b2-30

30GB

8vCPUs

200 GB SSD

500Mbps

93,50 € ex. VAT/month

General
Purpose

b2-60

60GB

16vCPUs

400 GB SSD

1.000Mbps

182,00 € ex. VAT/month

General
Purpose

b2-7

7GB

2vCPUs

50 GB SSD

250Mbps

24,20 € ex. VAT/month

Computing
Intensive

c2-120

120GB

32vCPUs

400 GB SSD

10.000Mbps

534,00 € ex. VAT/month

Computing
Intensive

c2-15

15GB

4vCPUs

100 GB SSD

250Mbps

68,20 € ex. VAT/month

Computing
Intensive

c2-30

30GB

8vCPUs

200 GB SSD

500Mbps

138,00 € ex. VAT/month

Computing
Intensive

c2-60

60GB

16vCPUs

400 GB SSD

1.000Mbps

270,00 € ex. VAT/month

Computing
Intensive

c2-7

7GB

2vCPUs

50 GB SSD

250Mbps

35,20 € ex. VAT/month

Discovery

d2-2

2GB

1vCPUs

25 GB

100Mbps

5,49 € ex. VAT/month

Discovery

d2-4

4GB

2vCPUs

50 GB

250Mbps

11,00 € ex. VAT/month

Discovery

d2-8

8GB

4vCPUs

50 GB

500Mbps

19,80 € ex. VAT/month

IOPS

i1-180

180GB

32vCPUs

50 GB SSD

8.000Mbps

880,00 € ex. VAT/month

IOPS

i1-45

45GB

8vCPUs

50 GB SSD

1.000Mbps

220,00 € ex. VAT/month

IOPS

i1-90

90GB

16vCPUs

50 GB SSD

2.000Mbps

440,00 € ex. VAT/month

Memory
intensive

r2-120

120GB

8vCPUs

200 GB SSD

1.000Mbps

160,00 € ex. VAT/month

Memory
intensive

r2-15

15GB

2vCPUs

50 GB SSD

250Mbps

35,20 € ex. VAT/month

Memory
intensive

r2-240

240GB

16vCPUs

400 GB SSD

10.000Mbps

314,00 € ex. VAT/month

Memory
intensive

r2-30

30GB

2vCPUs

50 GB SSD

250Mbps

40,70 € ex. VAT/month

Memory
intensive

r2-60

60GB

4vCPUs

100 GB SSD

250Mbps

79,20 € ex. VAT/month

GPU

t1-180

180GB

32vCPUs

50 GB SSD + 2
TB

10.000Mbps

3.630,00 € ex. VAT/month

GPU

t1-45

45GB

8vCPUs

400 GB SSD

2.000Mbps

908,00 € ex. VAT/month

GPU

t1-90

90GB

16vCPUs

800 GB SSD

4.000Mbps

1.760,00 € ex. VAT/month

 

• Register to the ONDA User Portal from the LOGIN link
• Choose your plan (Standard or Premium)
• If you are a Standard user, you will have to create and recharge your ONDA Wallet. If you are a Premium user you will be able to choose your preferred payment method, Cloud resources and type of support via direct contact with the ONDA teams.
• You will be provided with your credentials for the ONDA Horizon Cloud Web Portal, based on the OpenStack software, where you can easily create and access your ONDA Virtual Server.

You will be able to easily create your Virtual Server from the ONDA Horizon Cloud Web Portal, based on the OpenStack software.

All guidelines relevant to the Horizon dashboard can be found on the OpenStack official documentation.

The creation of the Virtual Server may take a few minutes, after which you are immediately able to access it.

Users are able to manage their instances autonomously from the ONDA Horizon Cloud Web Portal, based on the OpenStack software.

All guidelines relevant to the Horizon dashboard can be found on the OpenStack official documentation.

All our Cloud resources are protected by security solutions such as the Anti-DDos service, which is included as a standard.

Our Cloud Resources are available either on Linux or Windows.

For Linux instances, ONDA offers a certain number of ready-to-use operating systems (e.g. Ubuntu, Debian, CentOS) in the form of system images used to start up the instances. The system images are standard operating systems, proposing a minimal base system.

They allow you to start off with a ready-to-use system, and configure the server straight away to suit your needs.

The baseline offer of ONDA includes public cloud resources. If you are interested to get access to a custom solution fitting your requirements, you can Contact Us via the web form available on the ONDA Web Portal.

With our MOST (Managed ONDA Storage) service, you can benefit from an archive as a service solution to request a private storage in the ONDA Archive (Object Storage and/or Cloud Archive) and link the data, both ONDA baseline data and third party data, to the ONDA applications.

Billing is simple: hourly (pay per use) or monthly (subscription) billing for the ordered Cloud Resources.

The default pricing type when creating a Virtual Server as a Standard user on the ONDA Horizon Cloud Web Portal is the Hourly Plan.
Please Contact Us if you want to change your billing to the Monthly Plan.

The Wallet is your means of payment for the Cloud resources you order from ONDA.

At the time of Wallet creation, you will have to enter some mandatory information needed for invoicing and review the ONDA Terms and Conditions.

After the Wallet is created, you will have to recharge it, therefore creating a credit.

When you order a Virtual Server, the exact amount of money that you are spending is deducted from your Wallet. Depending on how much money you recharged, you might have a remaining credit.

ONDA protects payments via PayPal protocol. Users are able to recharge the Wallet by using:

  • PayPal
  • all major Debit or Credit cards (including Visa, MasterCard, American Express, Discover, JCB, Diner's Club ) through the PayPal interface, even without a PayPal account

Money is deducted from your Wallet according to the pricing model you choose:

  • if you choose the Monthly Plan, the monthly cost for the selected Virtual Machine will be debited in accordance with the creation date for the first month:
    • the full monthly cost if the Virtual Machines is set to Monthly Plan on the 1st day of the solar month
    • the cost for the portion of the month if the Virtual Machine is set to Monthly Plan on any other day during the month
      Subsequently, the full Monthly cost will be deducted on the 1st day of the solar month.
  • if you choose the Hourly Plan, the hourly cost for the selected Virtual Machine will be debited for every hour of usage. You should therefore make sure you have enough credit in your Wallet before you order a Virtual Machine.

At any time users can check the Wallet Transactions, as well as their Cloud Resources Monthly Consumption Reports, from the ONDA User Portal.

Please read the ONDA User Portal User Guide for detailed information

If you have questions or you need help you can

Contact Us via the web form available on the ONDA Web Portal.

Our Terms & Conditions are available on the ONDA Web Portal footer.

Users who wish to create an ONDA account have to agree to our Terms & Conditions and to our Privacy Policy to complete the registration.